Program Information: Counseling and Psychological Services (CAPS)

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Member Site Information
APPIC Member Number: 2132
Program Type: Internship
Membership Type: Full Membership
Site: Western Carolina University
Department: Counseling and Psychological Services (CAPS)
Address: 225 Bird Building 2nd Floor
Cullowhee, North Carolina 28723
Country: United States
Metro Area: Not Applicable
Not Applicable
Distance from Major City: ~ 50 miles SW of Asheville, NC; ~150 miles NE of Atlanta, GA; ~ 160 miles W of Charlotte, NC
Phone: 828-227-7469
Fax: 828-227-7004
Web Address:
Brochure Website's Address:
Primary Agency Type: University Counseling Center
Additional Agency Types:
  • University Counseling Center
Member of APPIC since:
APA Accreditation Accredited
CPA Accreditation Not Accredited
Internship Staff/Faculty Information
Training Director & Lead / Director: Jay Manalo
Chief Psychologist: Kimberly Gorman
Number of Full-Time Licensed Doctoral Psychologists on Staff/Faculty 4
Number of Part-Time Licensed Doctoral Psychologists on Staff/Faculty 0
Position Information
Start Date: 08/01/2022
Number of Full Time Slots Expected Next Class: 3
Number of Part Time Slots Expected Next Class: 0
Full Time Annual Stipend for Next Class: 28000
Part Time Annual Stipend for Next Class: 0
Fringe Benefits:
Other Fringe Benefits (not indicated above): Interns are appointed as temporary hourly positions, paid at a rate that equates to $28,000 over the course of the 12 month internship year. Accordingly, interns are not eligible for the employer subsidized North Carolina State Health Plan. However, interns may elect to either keep existing healthcare coverage they may already have or independently purchase healthcare coverage through the Affordable Care Act Marketplace.

The North Carolina General Assembly approved legislation to create a new health benefit for state employees to comply with the federal Affordable Care Act (ACA), namely the High Deductible Health Plan. Interns may elect within 30 days of internship start date to enroll in the HDHP; it should be noted that there is no employer contribution to HDHP coverage. An overview of this plan is available here:

If you elected this option, your coverage would start on September 1.

Interns can also compare coverage and costs with the general ACA Marketplace plans available through

Please consult with Human Resources regarding any other current fringe benefits available to temporary hourly employees. More information is also available at

Please refer to CAPS website and doc intern brochure for other benefit info:

This position is not vacation or sick leave earning. However, in order to obtain the necessary hours to complete internship, we have calculated twenty-four (24) days of time away from work that may be used (with prior supervisor approval) over the course of the internship year. The 24 days of time away from work are also inclusive of university holidays when the CAPS office is closed. Because interns are paid at an hourly rate, their biweekly paycheck may vary depending upon if the intern uses any time away from work or if there are holidays during that pay period. When the 24 days away from work are used over the course of the internship year, the remaining days spent working at the calculated hourly rate described above will equate to being paid the advertised stipend of $28,000 per year. The internship year officially ends as of July 31. Employee expressly understands that these days of time away from work carry no cash value and will not be paid out to the employee if not utilized before the end of the appointment period as defined above.

Other fringe benefits: Personal offices with desktop PC, iPad, & webcam; library access with inter-library loan privileges; university holidays off; CAT Card Employee Discounts; parking near office building (with purchase of staff parking permit); faculty/staff membership rate at Campus Recreation Center (73,000 sq ft facility with indoor track, cardio equipment, free weights, basketball court, group exercise classes, rock climbing & bouldering wall, Adventure Shop for outdoor equipment rental, access to campus pool, etc.); other state employee optional discounts; access to athletic events; ongoing theater and cultural events through Bardo Fine and Performing Arts Center.
Brief description of the typical work day for an intern at this training site The CAPS office is open from Mondays - Fridays from 8 AM - 5 PM. Interns are expected to work 40 hours per week (which includes a daily 1 hr lunch break). Approximately 20 hours a week are spent in face-to-face psychological services to clients (consisting of Quick Access appointments, therapeutic intakes, personal counseling, group counseling, crisis services, outreach and consultation, and 3rd party consultations). At least 2 hours a week are spent in didactic activities (including seminars, professional development/in-services, and case conferences). Interns receive a minimum of 4 hours a week of supervision (2 hours with a primary supervisor who is a licensed psychologist; 1 hour a week of cohort supervision of either outreach & consultation or clinical work; 1 hour of additional supervision which could include group work, secondary supervision, supervision of supervision). The actual number of hours spent in each activity may vary from week to week.

In terms of COVID-19 operations, as of fall 2021, our chancellor has announced that Western Carolina University has resumed as close to normal operations this fall, while continuing to monitor the relevant scientific recommendations on COVID protocols. The resumption of normal operations includes in-person classes, fall sports, campus events and activities, community engagement and a return to full occupancy residential living. All buildings and facilities, including dining operations, the library and the campus recreation center will return to normal hours and increased capacity. As of fall 2021, CAPS is providing a mix of both in-person (with face coverings and physical distancing) and telemental health (via phone/HIPAA compliant Zoom). This is of course subject to change pending university directives and updates to health and safety policies. WCU COVID-19 operational updates are available at

As of fall 2021, WCU has implemented a Get Vaccinated or Get Tested policy. Information about this is available here:
Does this site have practicum psychology students on site? Yes
Doctoral Psychology Practicum StudentsYes
Masters Psychology Practicum StudentsYes
Do Psychology Interns/Postdocs Have the Opportunity to Supervise Practicum Students?Yes
Is this program fully affiliated with one or more doctoral programs? No
Is this program partially affiliated with one or more doctoral programs? No
Internship Application Process
Accepting Applicants: Yes
Application Due Date: 12/01/2021 11:59 PM EST
Application Due Date Time Zone:
This program uses the AAPI: Yes
An onsite interview is:
  • Not Offered
  • Virtual
Interview notification date: 12/15/2021
Tentative interview date: 01/04/2022
Interview process description:


The application deadline was updated in the APPIC directory listing as of 11/24/2021, so please note that applicants may not be able to start submitting applications via the Admissions by Liaison portal until approximately 24 hours later after the changes have synced (i.e. at some point starting on 11/25/2021).  If you encounter any problems, please contact the training director Jay Manalo at  

Applicants should include as part of their AAPI 3 references, at least one of whom must have served as a clinical supervisor or directly observed some of the applicant's clinical work.

Applicants will be notified via email regarding whether or not they have been accepted for an interview.  Because services at CAPS are provided within a culturally relevant framework that intentionally emphasizes social justice, accepted applicants will be invited to interview via Zoom video conferencing (preferred) or phone only.  Accepted applicants should expect an approximately 45 – 50 minute interview with a group of CAPS staff members.

Congruent with our commitment to social justice and to manage concerns related to COVID-19, we do not offer an on-site interview.  If an interviewee wishes to arrange an in-person visit or tour of CAPS or Zoom meeting with the Training Director or to contact current interns, they are welcome to contact the Training Director ( to request this, but this is completely voluntary and not a required part of the interview process.

How to obtain application info: Visit Website
Preferred method of contacting the program: Email the Program
We have matched with interns from these programs: American School of Professional Psychology at Argosy University San Francisco Bay Area
California Institute of Integral Studies
Carlow University
Chicago School of Professional Psych-Los Angeles
Duquesne University
Eastern Kentucky University
Fielding Graduate University
Florida School of Professional Psychology - Argosy University Tampa
Marshall University
Marywood University
Mercer University
Midwestern University
Minnesota School of Professional Psychology at Argosy University
Nova Southeastern University
Pacific University
Pacifica Graduate Institute
Springfield College
Tennessee State University
The University of Georgia
The University of North Carolina at Charlotte
University of the Rockies
Internship Applicant Requirements
US Citizenship Required: No
If NOT a U.S. Citizen, Authorization to Work or to Engage in Practical Training (CPT or OPT) in the US is Required: Yes
Canadian Citizenship Required: No
If NOT a Canadian Citizen, Authorization to Work in Canada or to Engage in Practical Training (CPT or OPT) in Canada is Required: No
Masters Degree Required: Yes, by application deadline
Comprehensive Exams Passed: Yes, by ranking deadline
Dissertation Proposal Approved: Yes, by start of internship
Dissertation Defended: No
Minimum Number of AAPI Intervention Hours: 300
Minimum Number of AAPI Assessment Hours: 10
Minimum Number of Years of Grad Training Required: 3
Accepted / Not-Accepted Program Types
Clinical Psychology Accepted
Counseling Psychology Accepted
School Psychology Accepted
APA-Accredited Accepted
CPA-Accredited Accepted
PCSAS-Accredited Accepted
Non-Accredited Accepted
Ph.D Degree Accepted
Psy.D. Degree Accepted
Ed.D. Degree Accepted
This institution, department, internship, or postdoctoral program requires trainees to sign a statement about personal behavior and/or religious beliefs as a condition of admission and/or retention in the program: No
How to obtain text of statement: N/A
Other Requirements: Applicants must be enrolled in a program currently accredited by APA, CPA, or PCSAS, or enrolled in a program that has successfully COMPLETED at least one of the following concrete accreditation milestones by the application deadline:
- Submitted for Intent to Apply status
- Submitted an accreditation self-study
- Has been granted an APA/CPA/PCSAS accreditation site visit

Applicants from programs that have not completed at least one of the above steps by the application deadline or are not currently accredited by APA/CPA/PCSAS will not be considered at this time.

Interns who match to our site must have successfully completed all required coursework (specified by their academic program) prior to the start of internship.

In considering places to live in the area, we encourage staff and interns to have access to reliable transportation and to be mindful of commute times for their own personal needs, to consider the impact on distance on being able to engage with work related activities, and to consider your own work/life blending. For example, we sometimes participate in after-hours or weekend outreach events or at times have to respond in-person to on-campus crises after hours (e.g. if a major campus tragedy happened like a student death, etc.). While these after hours events are more the exception than the rule, they are just something to take into account when looking at places to live. Our work hours are M – F, 8 AM – 5 PM, and we regularly have meetings and/or client obligations that start at 8 AM and are scheduled till 5 PM. Staff in the past have typically lived in places including Cullowhee, Sylva, Dillsboro, Bryson City, Franklin, Waynesville, and Clyde. Please also know that since we are in a rural area, public transportation and pedestrian-friendly options to get to campus are very limited.

Interns are also required to maintain their own professional (student) liability insurance during their internship and will provide proof of insurance coverage to the Training Director by the start of internship.

After applicants successfully match to our site, they must also complete a standard human resources job application as part of being a WCU staff member which includes a background check and screening for eligibility requirements. This is a standard procedure for all WCU employees as doctoral interns are classified as WCU staff. Further information is available at the following links:
WCU Human Resources

University Policy 98 Employment Background Screening
University Policy 8 Dual Employment
University Policy 22 Intra-Institutional Professional Activities for Pay
University Policy 36 Fraudulent Disclosure and Willful Nondisclosure of Information Relating to Applications for State Employment
University Policy 38 Illegal Drugs and Illegal Use or Abuse of Alcohol
University Policy 46 Immigration Reform and Control Act of 1986
University Policy 53 Unlawful Discrimination
University Policy 57 Employment of Related Persons
University Policy 58 Improper Relationships between Students and Employees
University Policy 69 Re-Hiring an Individual Previously Terminated from Employment by WCU
University Policy 71 Children in the Workplace or Unsupervised on Campus
University Policy 92 Hiring Internationals at Western Carolina University

Interns are classified as WCU employees and as such must have an authorization to work in the United States of America. Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit Proper documentation of identity and employability are required at the time of employment.

All new employees are required to have listed credentials/degrees verified within 30 days of employment.

Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, and veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.

Persons with disabilities requiring accommodations in the application and interview process please contact the Training Director.

If you are currently receiving services at WCU CAPS and intend to apply to the training program, you should discuss this with your counselor to avoid potential conflict of interest.

For applicants who are accepted into the training program, they cannot receive WCU CAPS counseling services once they begin their training experience at CAPS. CAPS can provide community referral information in these situations. You can talk to your counselor more about these options.

Program Description

Counseling and Psychological Services (CAPS) is offering three positions for the 2022-2023 training year (08/01/2022 - 07/31/2023).  Our 2000-hour internship program includes opportunities for quick access appointments, therapeutic intakes, individual and group counseling, crisis intervention, outreach and consultation services, psychological assessment, and supervision of masters-level mental health trainees.

We are pleased to announce that our doctoral internship in health service psychology is Accredited by the Commission on Accreditation of the American Psychological Association (APA) with a date of initial accreditation as September 27, 2016.  Our next accreditation site visit will occur in 2023.  Questions related to the program's accredited status should be directed to the Commission on Accreditation, Office of Program Consultation and Accreditation, American Psychological Association, 750 1st Street, NE, Washington, DC 20002

Phone: (202) 336-5979, Email:, Web:

Some distinguishing features of the training program at CAPS include the following: training in the provision of clinical supervision; the opportunity to work with an interdisciplinary team of mental health professionals (including psychologists, counselors, and social workers); experience counseling students of diverse identities in a rural mental health setting; experience providing emergency and crisis related services; a team-oriented, collaborative approach; outreach and consultation partnerships with various WCU departments; and the opportunity to live and work in the beautiful mountains of Western North Carolina.

CAPS is pleased to highlight several initiatives in which interns could become involved.  We are continuing to develop a working relationship with campus partners such as WCU Athletics, Intercultural Affairs, Military Student Services, Mentoring and Persistence to Success (MAPS), and other departments to provide opportunities (when available) for interns to provide outreach and consultation to these offices and the students they serve.  CAPS also provides an annual seminar field trip to Cherokee to meet with WCU Cherokee Center and tour Museum of the Cherokee Indian in addition to 1 – 2 other seminars throughout the year with focus on Cherokee culture.  We continue to engage in suicide awareness and prevention efforts on campus.  CAPS staff are also involved in the campus Safe Zone program for LGBTQ+ awareness and provide the opportunity for interns to become Safe Zone trained.  CAPS is also involved in providing outreach programs in conjunction with Residential Living to on campus residents on various topics related to psychological wellbeing.  CAPS also provides opportunities for trainees to learn the administrative and leadership aspects of being a psychologist by participating in committee work.

Counseling and Psychological Services (CAPS) exists to enhance the psychological growth, emotional well-being, cognitive development, and learning potential of students in and out of the classroom. This aim is achieved through promotion, facilitation, recommendation and provision of mental health services for the University community. A holistic-wellness model, an ecological perspective, and a teamwork orientation provide the foundation for the development and delivery of CAPS services. Counseling and Psychological Services operates within the division of Student Affairs and reports directly to the Assistant Vice Chancellor for Student Affairs. Counseling and Psychological Services is accredited by the International Association of Counseling Services (IACS) and is a member of the Association of Psychology Postdoctoral and Internship Centers (APPIC), the Association of Counseling Center Training Agencies (ACCTA), and the Center for Collegiate Mental Health (CCMH).

CAPS also abides by the CAPS CODE (as developed by CAPS' Diversity Committee): Connection, Openness, Diversity, & Equity.  As part of this code: We are a supportive and confidential space.  We pursue connection with all members of our community.  We strive to eliminate barriers.  We challenge harmful systems.  We work toward equity for all.

CAPS (under the direction of our Trauma Informed Care committee) also aims to engage in the principles of Trauma Informed Care at an organizational level for our clients, staff, and trainees.  The principles of trauma informed care (Harris & Fallot, 2001) are the following: Safety, Trustworthiness, Choice, Collaboration, and Empowerment.

WCU is a member institution of the University of North Carolina school system.  It has a total student body population of 12,167 students (as of fall 2019) enrolled in both undergraduate and graduate degree programs.  Enrollment at WCU has grown consistently over the past several years.  The university was originally founded in 1889 as a teacher education program for students in the mountains of western North Carolina but has since grown to provide educational opportunities in over 120 programs.  WCU maintains educational accreditation by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).  It is located in the beautiful mountains of Western North Carolina, approximately 50 miles southwest of Asheville, 160 miles west of Charlotte, and 150 miles northeast of Atlanta, GA.  The area offers an abundance of outdoor recreational activities including hiking, climbing, paddlesports, mountain biking, wildlife viewing, and fishing.  WCU has earned Blue Ridge Outdoor Magazine's Top Adventure College five times since 2014 and was inducted into their Top Adventure College Hall of Fame as of 2021. The area is also home to various diverse groups and cultures including local artisans, musicians, the Eastern Band of the Cherokee Nation, individuals of Scots Irish and Southern Appalachian heritage, and other traditions.

WCU’s overall fall 2021 student body profile statistics are available on WCU's Office of Institutional Planning and Effectiveness Student Body Profile

Specific data and statistics about CAPS visits is available in the 2019 – 2020 WCU Student Affairs Annual Report (see pgs. 16 & 38).

Internship Training Opportunities


Adolescents: Yes
Adults: Yes
Older Adults:
Outpatients: Yes
Gay/lesbian/bisexual/transgender: Yes
Ethnic minorities: Yes
Students: Yes
International Students: Yes
Rural: Yes
Low income: Yes
Homelessness: Yes
Other: student athletes, substance use, 1st generation college students, non-traditional students, military veterans

Treatment Modalities

Assessment: EXPOSURE (1% to 20%)
Individual Therapy: Major Area of Study (50% or Greater)
Couples Therapy:
Family Therapy:
Group Therapy: EXPERIENCE (21% to 30%)
Community Intervention:
Consultation/Liaison: EXPOSURE (1% to 20%)
Crisis Intervention: EXPERIENCE (21% to 30%)
Brief Psychotherapy: Major Area of Study (50% or Greater)
Long-term Psychotherapy:
Cognitive Rehabilitation:
Primary Care: EXPOSURE (1% to 20%)
Evidenced Based Practice: Major Area of Study (50% or Greater)
Evidence Based Research:
Supervision of Practicum students : EXPERIENCE (21% to 30%)


Health Psychology:
Women's Health: EMPHASIS (31% to 49%)
Eating Disorders: EXPOSURE (1% to 20%)
Sexual Disorders:
Sports Psychology:
Rehabilitation Psychology:
Physical Disabilities:
Learning Disabilities: EXPOSURE (1% to 20%)
Developmental Disabilities: EXPOSURE (1% to 20%)
Assessment: EXPOSURE (1% to 20%)
Serious Mental Illness: EXPOSURE (1% to 20%)
Anxiety Disorders: Major Area of Study (50% or Greater)
Trauma/PTSD: EMPHASIS (31% to 49%)
Sexual Abuse: EMPHASIS (31% to 49%)
Substance Use Disorders: EXPOSURE (1% to 20%)
Sexual Offenders:
Counseling: Major Area of Study (50% or Greater)
Vocational/Career Development: EXPOSURE (1% to 20%)
Multicultural Therapy: Major Area of Study (50% or Greater)
Feminist Therapy: EXPERIENCE (21% to 30%)
Religion/Spirituality: EXPOSURE (1% to 20%)
Empirically-Supported Treatments: Major Area of Study (50% or Greater)
Public Policy/Advocacy: EXPOSURE (1% to 20%)
Program Development/Evaluation: EXPERIENCE (21% to 30%)
Supervision: EXPERIENCE (21% to 30%)
Administration: EXPOSURE (1% to 20%)
Integrated health care - primary: EMPHASIS (31% to 49%)
Integrated health care - specialty:

Partnerships & consutation opportunities with departments such as WCU Athletics, Intercultural Affairs, Military Student Services, services for first generation students (HOMEBASE/MAPS) or other campus offices

Exposure to Cherokee culture via selected seminar topics

Exposure to suicide awareness and prevention program

Safe Zone training (LGBTQ+ ally program) via seminar series

Outreach opportunities with various other WCU departments; past outreaches have involved Residential Living, Campus EMS, Athletics, Intercultural Affairs, Base Camp Cullowhee, HOMEBASE (first generation and independent students)

Additional information about training opportunities: Not all rotations or training experiences may be available as described in the APPIC Directory. Please consult the program's application materials or their website at:  for a complete description of the training opportunities available at this training site. IF the site has not updated their information by August 1, feel free to contact the Training Director for additional information.

Summary of the Characteristics of the Specified Internship Class
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Number of Completed Applications: 25 43 31 34 32
Number of applicants invited for interviews: 21 27 26 29 30
Total number of interns: 3 3 3 3 3
Total number of interns from APA/CPA accredited programs: 1 3 3 3 3
Total number of interns from Ph.D. programs: 1 2 2 0 1
Total number of interns from Psy.D. programs: 2 1 1 3 2
Total number of interns from Ed.D. programs: 0 0 0 0 0
Number of interns that come from a Clinical Psychology program 2 2 1 2 2
Number of interns that come from a Counseling Psychology program 1 1 2 1 1
Number of interns that come from a School Psychology program 0 0 0 0 0
Range of integrated assessment reports: lowest number of reports written 0 3 6 1 8
Range of integrated assessment reports: highest number of reports written 8 8 20 7 44
Summary of Post Internship Employment Settings of Each Internship Class
2016-2017 2017-2018 2018-2019 2019-2020 2020-2021
Working on dissertation/Student: 0 0 0 3 0
Postdoctoral Fellow: 2 2 2 0 0
Community Mental Health Center: 0 0 0 0 0
Health Maintenance Organization: 0 0 1 0 0
Veteran's Affairs Medical Center: 0 0 0 0 0
Military Medical Center: 0 0 0 0 0
Private General Hospital: 0 0 0 0 0
General Hospital: 0 0 0 0 0
Other Medical Center: 0 1 0 0 0
Private Psychiatric Hospital: 0 0 0 0 0
State/County/Other Public Hospital: 0 0 0 0 0
Correctional Facility: 0 0 0 0 0
School District/System: 0 0 0 0 1
University Counseling Center: 3 2 0 1 0
University Teaching Faculty: 0 0 1 0 0
2 or 4 year Undergraduate Teaching Position: 0 0 0 0 0
Medical School: 0 0 0 0 0
Academic Non-Teaching Position: 0 0 0 0 0
Research Position: 0 0 0 0 0
Independent Practice: 0 0 1 1 2
Other (e.g. consulting): 0 0 0 0 0
Not Currently Employed: 0 0 0 1 0
Changed to Other Career Field: 0 0 0 0 0
Unknown: 0 0 0 0 0